Terms and Conditions
Use of the website
These General Conditions apply to the websites www.gemnexus.com and all similar jewellery websites of the GemNexus group etc. Wherever www. gemnexus.com is mentioned in these General Conditions, is this also applicable for all similar jewellery websites of the GemNexus group.
Purchase at GemNexus
Moreover these general conditions apply to all contracts concluded with GemNexus and they contain all mutual rights and obligations between the client and GemNexus
The client declares that previously to the conclusion of any contract with GemNexus he took notice of the general conditions as published on the website www.gemnexus.com of GemNexus and declares expressly to accept them.
This declaration of acknowledgment and acceptance is done by the” internet client” by an electronic confirmation and by the ‘non internet client” from the moment of agreement with the offer and the subsequent payment of the agreed amount.
This website has been created and is managed by GemNexus, 21/A, Block C, Devli, Sangam Vihar, New Delhi, Delhi 110080
DEFINITIONS, SCOPE OF APPLICATION AND OBJECT
1.1. Definitions
- GemNexus: GemNexus, 21/A, Block C, Devli, Sangam Vihar, New Delhi, Delhi 110080, acting under the commercial brands www.gemnexus.com
- Purchaser: any natural person or person created by law who enters into a contractual relation of any type with GemNexus;
- Consumer buyer : any natural person or person created by law who buys products or services present on the market;
- Client: any person who accedes to the GemNexus website and who has or not a contractual relation with GemNexus;
- Person: any natural person, a person created by law, or a factual association;
- Products: the object of one or more contracts;
- Prices and/or price indication on the website: The mere indication of a product price on the website GemNexus never contains a final offer. It can never be a source of rights for the client. (see hereafter: Products with a fixed price, Products with an indicative price, Guaranteed fixed prices and art.1.4. of the General conditions)
- Products at fixed price: only means that the available product has a stable market price so that the variability of this product between the price mentioned on the GemNexus website and the price mentioned in the final offer of GemNexus is very small or inexistent. (see hereafter: Products with indicative price, Guaranteed fix prices and art.1.4. of the General Conditions)
- Products at indicative price: only means that the available product has no stable market price so that the price of this product will be subject to important fluctuations due to the fluctuations of the price of the raw material (for ex. rare diamonds components) or the composition of the available product (for example in case of hand crafted design). This means that there can be an important difference between the price mentioned on the GemNexus website and the price mentioned in the final offer of GemNexus (see hereafter : Guaranteed fix prices and art.1.4. of the General Conditions)
- Guaranteed fixed price: The price mentioned in the offer that GemNexus gives to the client. This is an obligatory price for GemNexus, during the validity time of the offer (see hereafter art. 1.4. of the General Conditions).
- Website(s) : following websites (together or separate), managed by GemNexus : www.gemnexus.com
- Identification Modes: The security systems mentioned in the General Conditions which have to be used by the client to get access to and to use the websites of GemNexus and to secure the access to these sites, consisting of a login and a password. GemNexus is entitled to change or to adapt the identification modes. The new identification systems will be considered as the identification modes as defined above.
1.2. Scope of application
Website and showrooms GemNexus
These general conditions apply to the use of GemNexus websites, to all GemNexus offers (via website or via the showrooms), and to all contracts concluded with GemNexus and contains the mutual rights and obligations of the client and GemNexus
Derogations
Unless expressly agreed otherwise in a written form, no derogations to the present general conditions will be accepted. All clauses which were not subject to derogation will remain fully in force.
General and Billing Conditions of the client
The client's own general and/or billing conditions will never apply to the contracts concluded with GemNexus
Worldwide sales
GemNexus's products are sold worldwide.
1.3. Object, offers and mistakes
Own brands – Intellectual property rights
GemNexus offers a jewellery line of high quality and standing under her own name and brand. This jewellery line is offered and showed on the website and in the specific showrooms mentioned on GemNexus websites.
All products manufactured and sold under GemNexus's name and brand are protected by national and international law (i.e. intellectual property rights) and are property of GemNexus It is forbidden to use the commercial names and brands ‘GemNexus' and to use, copy, reproduce, modify, disclose, distribute, supply, retail jewellery under the GemNexus brand or to transfer any rights to thirds. The client commits himself to indemnify and to guarantee GemNexus against all claims or law suits of third parties, for damages caused by infringements of these obligations.
Stocks and Offers
The products shown and described on GemNexus's website give an overview of the complete line of GemNexus The product price mentioned on the website of GemNexus does not contain a definite price offer. A purchase is only concluded when the (partial) payment has been received from the customer and GemNexus is able to deliver the product to the customer. GemNexus refers for as much as necessary to its article 1.4 of these General Terms and Conditions.
GemNexus aims at maintaining a stock of products shown and offered on her website. Yet GemNexus will never be able to guarantee that she can supply the product that the client is willing to buy. The client can always contact (by phone or mail) GemNexus, to verify the availability of a product. GemNexus will do its utmost best to manufacture and/or deliver the ordered products. In case of unavailability of the product or impossibility to manufacture the product, and even if the (potential) client has transferred money to GemNexus by wire transfer or via credit card (hereby endorsing its intention to purchase), this does not bind GemNexus to deliver and GemNexus can still decide to repay the same sum. Of course GemNexus commits itself to communicate as soon as possible the reason of repayment. GemNexus reserves the right to mention a truthful, yet indicative number of pave diamonds on the website or in tailor made quotations, for every jewel containing pave diamonds smaller than 0.30 ct that may vary in size (i.e. pave rings, bracelets, tailormade jewellery, etc.). These possibly slight differences result from considerations regarding durability, strength & flexibility of our jewellery. GemNexus undertakes to communicate this truthful, but nonetheless indicative number of diamonds as well as possible to the Client. For all jewellery for which the size does not affect the number of pave diamonds (i.e. earrings, pendants, etc.) present in the jewel, the number communicated on the website is not indicative, but very accurate.
As to tailor-made jewels, our experts always make an approximate calculation of the number of small diamonds in the jewel based on the pictures or information we are provided with. This number is rough and may be slightly rounded during the evolution of the manufacturing process. Given that any small change to the reduction or increase in the number of small diamonds will have no real effect on price, the price will remain the same in either case. Regarding the sale of coloured gemstones (ruby, sapphire, emerald, ...), any indication of size, caratage of the gemstone(s) will always be communicated as accurate as possible. These values remain indicative. The images of coloured gemstones on the website or accompanying a personal offer, strive to be a realistic representation of the given stone(s). A divergency in colour, due to incidence of light, current natural light conditions or the use of artificial light is possible. If the client requires exact information on the color and other properties of the given stone(s), it is possible to acquire a certificate (by a renowned laboratory) of the given stone(s). The certification of coloured stone(s) is not offered standardly, since this is not customary. The certification of coloured stone(s) implies a delay in production and an additional cost (starting from $ 70,- dependent on the caratage of the stone(s).
Gift cheques
If available, clients can purchase gift cheques on the website and in all showrooms of GemNexus These gift cheques can be used as a payment instrument in order to purchase products shown and described on the website and this by using a single-use code. The value of the gift cheque will always be deducted from the price (VAT included) of the purchased jewel as mentioned in the order confirmation. Additional taxes (i.e. import taxes, local taxes outside EU) are at clients' charge.
Mistakes and clerical errors
Information, pictures, descriptions on the website of GemNexus or the information given by email, by chat communication - and/or by phone are as precise as possible. But GemNexus can not be held liable for mistakes, clerical errors, erroneous mentions or lack of information.
When the client faces unclear information he can always contact a representative of GemNexus Contact data of GemNexus. are mentioned in the present General Conditions and on the website or with a tailor-made quotation. In case of unavailability of the product or impossibility to manufacture the product, and even if the (potential) client has transferred money to GemNexus by wire transfer or via credit card (hereby endorsing its intention to purchase), this does not bind GemNexus to deliver and GemNexus can still decide to repay the same sum. Of course GemNexus commits itself to communicate as soon as possible the reason of repayment. When the price of a product, mentioned in the offer or a quotation, is different from the real price, a representative of GemNexus will contact the client, before expedition of the purchased product, in order to leave him the possibility to either pay the price difference, or to renounce the purchase. GemNexus apologises for the troubles which could be caused by this.
Articles without diamonds
GemNexus is a diamond jewellery brand, selling only articles with diamonds. However, as a matter of service to our clients who buy/bought diamond jewellery, GemNexus offers (only) these clients the possibility to buy articles without diamond (e.g. golden wedding rings without diamonds). But this service is explicitly for clients who separately purchased diamond jewellery articles. Summarized, GemNexus will not allow purchases of non-diamond articles without purchase of a diamond jewellery.
This paragraph concerning articles without diamonds does not apply to watches. See art. 17 in our Terms of Use.
Pictures
GemNexus exerts herself to give a realistic and detailed picture of her products on her website. It could happen that a product is enlarged or reduced on the picture in order to allow the client to have a detailed view of the product. The client must be aware that each screen is calibrated in a different way so that image and colours can be slightly different from reality.
Availability
The client can verify the availability of a product on the website of GemNexus The data concerning a product (i.e. the price) are subject to daily changes and do not bind GemNexus In case of unavailability of the product or impossibility to manufacture the product, and even if the (potential) client has transferred money to GemNexus by wire transfer or via credit card (hereby endorsing its intention to purchase), this does not bind GemNexus to deliver and GemNexus can still decide to repay the same sum. Of course GemNexus commits itself to communicate as soon as possible the reason of repayment. GemNexus reserves the right to mention a truthful, yet indicative number of pave diamonds on the website or in tailor made quotations, for every jewel containing pave diamonds smaller than 0.30 ct that may vary in size (i.e. pave rings, bracelets, tailormade jewellery, etc.). These possibly slight differences result from considerations regarding durability, strength & flexibility of our jewellery. GemNexus undertakes to communicate this truthful, but nonetheless indicative number of diamonds as well as possible to the Client. For all jewellery for which the size does not affect the number of pave diamonds (i.e. earrings, pendants, etc.) present in the jewel, the number communicated on the website is not indicative, but very accurate.
Determination and selection of the appropriate ring size
GemNexus provides the customer with as many tools as possible so that customers are able to correctly determine their ring size even when ordering at distance. After determining the ring size (no matter through which GemNexus mean), the choice and the order of the right size is the customer's responsibility and not GemNexus. This applies to all means of ring size determining, including the determination in one of our showrooms with a standard metal ring sizer. Even in the latter case when receiving the opinion of the GemNexus advisors, the size choice remains at clients’ discretion and is their responsibility. Customers must make a decision based on their own impressions (ex. preference for a tighter or wider size etc ...). Moreover, given the number of different ring styles and the fact that our products are hand-crafted, GemNexus is by no means able to ensure that the metal thickness of the finished products will be 100% equal to that of demonstration models (available in our showrooms), this means that depending on the different models there might be slight discrepancies in the ring size. GemNexus will never be responsible for any wrong ring size complaints and the shipping and size adjustment costs will never be on its behalf. These costs will be charged to the customer.
Determination of conformity of delivered products
Given the fact that our products are hand-crafted, and images and videos of the demonstration models online can be slightly different from reality due to the fact that each screen is calibrated in a different way, GemNexus is by no means able to ensure that the metal thickness, height of the settings, details of the chaton of the finished products will be 100% equal to that of demonstration models (available in our showrooms), nor to the visual demonstration if our website.
This means that depending on the different models there might be slight discrepancies in the finished product. Slight differences such as height of setting, style of finishing(rounded or tiger prongs), width and thickness of ring band, are not defined as inconformity. GemNexus will never be responsible for any complaints regarding these above explained slight discrepancies.
1.4. Conclusion of the contract
Intention to purchase:
Previous to the conclusions of any contract between an internet client and GemNexus the client must select a certain product and fill in the data asked by GemNexus By doing so the client only expresses his intention to purchase a certain product. The client can either choose a product at fixed price (see art. 1.1 Definitions) or a product at indicative price (see art. 1.1 Definitions). Upon reception of the clients' intention to purchase, GemNexus will, for an available product at fixed price (see art. 1.1 Definitions), immediately forward a definite offer to the client.
Offer and order confirmation:
Concerning the products at indicative price (see art. 1.1 Definitions) GemNexus will forward by email an offer to the client within ten (10) days. This offer will be as close as possible to the desires of the client expressed in his intention to purchase. This offer implies that from the moment the e-mail is sent to the client, the product in question will be displayed on the website for 2 working days. The client will therefore - for a maximum period of 2 working days - be able to purchase the production in question at this price, depending on availability.
Validity time of the offer and confirmation of the offer:
Each offer of GemNexus is conditional. Each offer has a validity time of maximum two (2) working days, starting from the moment that GemNexus forwards the offer to the client.
Provided that no contract has been concluded and/or that GemNexus did not receive any payment, nor any confirmation of payment (by bank transfer), the offer will be lapsed, notwithstanding the right of GemNexus to extend the running time of the offer. This means that the offer and the guaranteed price are only valid during the running time or during the extended running-time of the offer. Extension of time can only be granted expressly and in written form by GemNexus
Formation of the contract:
The contract is concluded provided that the client has unconditionally accepted the offer and has expressly accepted the general conditions of GemNexus and that GemNexus forwarded an unconditional order confirmation to the client. When the offer has been made by use of the website of GemNexus the order confirmation is forwarded to the client by mail on the mail address supplied by the client. The contract between the client and GemNexus always provides an explicit resolving clause. (see infra)
Valid contract:
When the contract has been concluded through the website, both the client and GemNexus explicitly declare that the contract has been valuably concluded by means of electronic communication. Parties declare that the contract has obligatory force notwithstanding the lack of physic signature. The electronic data of GemNexus are accepted as evidence.
Breach of contract:
To avoid abuse, the return policy only applies after the effective delivery and receipt by the Customer of the ordered and purchased item has taken place. In the event that the customer wishes to cancel an order before delivery, the depreciation that it suffered will be charged.
GemNexus is committed to delivering high quality tailor-made products at the best possible price/quality ratio. As for the design, GemNexus has full confidence in the aesthetic sense and expertise of its craftsmen when manufacturing customized jewelry. This is why, without any clear and precise indication from the customer’s side regarding the design of the jewel, GemNexus goldsmiths reserve the right to create the order on the basis of their own expertise in this area (which always includes the respect of quality standards such as stability, security and sustainability) and personal inspiration.
GemNexus will never be responsible for any complaints regarding the design of the finished jewel once the final version of the 3D drawings has been validated upon written confirmation by the customer without submitting any specific remarks on the appearance of the desired jewel.
At the end of the manufacturing process, small changes can still be considered, as long as possible. Indeed, it is at the discretion of our goldsmiths (whose choices and actions are always conducted by the compliance with quality standards such as stability, security, and sustainability) to decide whether it’s possible to make small adjustments,. If small changes are possible but would entail costs, these costs will still be subject to customer’s acceptance.
In the context of Tailor made designs, GemNexus is always entitled to make necessary adjustments to the jewel in the context of technicality, durability, safety, portability.
And finally, in the particular case that the client has paid a partial amount of the total purchase amount, and GemNexus has already started the production of a tailor made jewel or the purchase of a non standard diamond, then GemNexus is entitled to resolve the contract in a unilateral way, if the client does not pay the remainder part of the total purchase amount within the by GemNexus agreed & approved timings. In this particular case GemNexus is entitled to an indemnity which amounts at 40% of the total purchase amount, whereby obviously the partially paid amount will be considered as non refundable and as part of this due indemnity.
Every request from a potential client which might lead to a different price or quality as shown on www.gemnexus.com should be transferred to the headquarters of GemNexus, where the final decision regarding the price of requested quality will be taken and the sale will be concluded. The Showroom staff can also show articles (who room pieces samples) to the potential client, but the client can never take them with him/her, neither them pickup in a later stage. The only showroom where a client can pick-up a purchased article is the showroom. The sale will always be concluded via GemNexus www.gemnexus.com, owned by GemNexus), who will produce, invoice & deliver/ship the purchased product to the client.
1.5 What materials & diamonds are used by GemNexus?
GemNexus only works with 18 carat gold (75% gold – alloy 'Au750') and platinum 950 (95% platinum – alloy 'Pt950').
GemNexus only offers 100% natural diamonds. This means no lab grown, no treated, no artificial and no clarity intensified diamonds. In this regards, GemNexus uses the most advanced tools to detect & (if) reject any diamond which is not a natural one. In case of any questions, please contact our diamond expert at info@gemnexus.com.
GemNexus only uses high quality diamonds in its jewels. For each piece of jewellery that holds a diamond equal to or over 0.3 carats, you receive a certificate of a recognised diamond laboratory, with a description of your stone's 4 C's.
Concerning goods with a personalized character, and specifically diamonds with a quality deviating from our standard offering, GemNexus offers its client the possibility to communicate clearly and proactively their complete list of specifications. GemNexus composes its offer based on all information provided by the client. If GemNexus is not able to deliver any of the specifications listed by the client it will be communicated clearly in the offer sent to the client. GemNexus will compose its offer on the basis of the objective information listed on the diamonds certificate, hereafter named the diamond’s characteristics. If the client does not clearly express a precise preference for a given diamond characteristic, the offer will be composed without taking that specific diamond characteristic into account.
GemNexus shows and sells only diamonds that are approved by the client and prepaid (by bank wire only, no cash). As soon as GemNexus has received a proof of the customer’s bank wire transaction, is this considered as an agreement to purchase the diamond (jewel), making this purchase irreversible.
1.6 What is GemNexus’s policy towards conflict (blood) diamonds?
Conflict diamonds are diamonds that come from conflict areas, where local militia try to use diamonds to finance their activities. The Kimberley Process Certification System was set up to stop these diamonds to enter the world market by controlling the origin of diamonds from conflict areas.
The Kimberley Process is an international system that regulates diamond business in order to guarantee that they come from conflict-free areas. The Kimberley Certificate guarantees your diamond is not a 'conflict' diamond. It was determined that as from 2008, 99.9% of diamond transactions concerned non-conflict diamonds.
Obviously GemNexus has a zero-tolerance policy towards conflict diamonds. We only buy diamonds through the most respected diamond manufacturers who act in line with the standards set up by the Kimberley Process.
AVAILABILITY, IDENTIFICATION, SECURITY
2.1. Availability
The GemNexus website will be available every day, 24 hours a day. (see art.9 and 10 of the present general conditions)
2.2. Access and use
To receive an offer from GemNexus via internet, the client has to identify himself and use the identification mode provided by the website. GemNexus exerts herself to secure as much as possible the communication line for ‘access to' and ‘use of' the website of GemNexus For this purpose GemNexus can at any moment change the access procedure, the identification mode, the access to this identification mode and the security measures, required by i.e. the technical evolution.
2.3. Use of a password
In some cases the client will have to use a password to access certain parts of the website(s) of
GemNexus The access to these parts without using the password is strictly forbidden. The client has to keep the received password secret. The client commits himself to inform GemNexus immediately in case his password has been disclosed to thirds or in case he received the password through person/company other than GemNexus Any use of the services of GemNexus, if required after the valuable identification of the password, will be considered as been executed by the client. In case GemNexus has reasons to believe that the security of her website is in danger, she will be entitled to alter the clients' password.
2.4. Suspension of the service
Maintenance, modifications, improvements
GemNexus is entitled to suspend the services of her website and the connected systems when maintenance, modifications and improvements have to be done. If possible GemNexus will warn the client beforehand.
Technical incidents, force majeure, urgency
In case of a technical incident, in case of force majeure or in case of urgency, interruptions could occur without previous warning. In case of a partial or a total denial of access to the website, GemNexus will -if possible- try to explain the reasons to the client. GemNexus refers to the provisions of art. 9 and 10 of the present general conditions.
2.5. In case of problems
The client is requested to contact a GemNexus representative – as identified in art.16 of the present general conditions and on the website – in case the client faces problems as consequence of the interruption of the website, as mentioned in art.2 of the present general conditions.
PRICES, METHODS OF PAYMENT AND PAYMENTS
3.1. Prices
Prices are not negotiable. Once the agreed price has been paid (fully or via partial payment), the price is fixed and will not be changed, whatever reason (promotions, etc) brought by the client.
Prices are in €, $, £, CHF, CNY, HKD or JPY.
Prices on the website are in €, $, £, CHF, CNY, HKD or JPY.
Overview of prices and transparency
In general: GemNexus guarantees that her product offer gives a correct and transparent overview of prices and of all elements of that price.
Costs connected to the method of payment: Certain payment methods (see art.3.2. infra) can result in additional costs. This will be clearly communicated to the client.
Calculation of the costs: VAT, local taxes, import and export charges and taxes, delivery costs, will be calculated in function of the place of delivery.
Promotional and/or special discount prices (in any form) are not cumulative. The use of discount vouchers or discount codes is only applicable for diamond jewels. The discount cannot be applied after the payment has been made. Gift vouchers distributed by GemNexus of € 200 can only be used if the purchased amount excl. VAT is higher than € 1000. Gift vouchers distributed by GemNexus cannot combined with other discounts, and only one can be used for each purchase. When the gift voucher is purchased by a client and distributed as a gift, more vouchers can be used for one purchase.
Internet client: The price mentioned by GemNexus in her offer to the client is due by the client, according to art.1.4. of the general conditions.
Non internet client: The price indicated in the invoice of GemNexus is due by the client.
Applicable Law
All issues, questions and disputes concerning the validity, the interpretation the enforcement or termination of the contract between the partiesshall only be governed and construed. No effect shall be given to any other choice of law or to any conflict-of-law rules or provisions that would result in the appliance of another law or in the appliance of the Vienna convention concerning international sales.
MISCELLANEOUS PROVISIONS
The social seat of GemNexus is established at 2018.
For any questions, claims and observations concerning the services, the orders, the management, the privacy issues or the general conditions of GemNexus, please contact :
- e-mail:info@gemnexus.com
- telephone : +91-95697-19589 (open every day from 9h till 12h and from14h till 16 h)
- address : GemNexus, 21/A, Block C, Devli, Sangam Vihar, New Delhi, Delhi 110080
WATCHES
The terms of use as stated above also apply to watches of GemNexus as offered on the website, except for the points mentioned in this article. The rules regarding watches as stipulated in this article 17 have priority over the other rules in the terms of use.
Object – articles without diamonds
GemNexus is a diamond jewellery brand, yet we offer high quality watches with or without diamonds. These watches are made using 18 K gold and meet our high quality standards. Watches without diamonds can be purchased without the obligation to buy a diamond jewel.
Terms of delivery – delivery period
The estimated time depends on the delivery address and the type of product. The delivery period mentioned on the website is merely indicative and no rights can be derived from this.
GemNexus exerts itself to deliver the purchased products or have the purchased products delivered as soon as possible.
As a rule, ff the particular watch is in stock, a delivery period of 5 to 7 business days should be taken into account by the client.
If the particular watch is not in stock, the client will have to take into account a deliver period of 6 to 8 business weeks.
This delivery period starts after receipt of payment on the GemNexus bank account.
Product warranty
The commercial product(s) warranty of 20 years with respect to jewellery offered by GemNexus to its clients after delivery does not apply to watches.
The legal minimum warranty of 2 years is fully applicable to watches. This means that faults or defects (if this is a hidden defect or if the defect was present before the delivery) will be repaired or replaced free of charge, until two years after the delivery. If the defect or deficiency manifests itself within six (6) months after delivery, the defect is considered to have already existed before the delivery, unless proven otherwise. After six (6) months, the client will have to prove that the defect was already present at the time of delivery. The client needs to inform GemNexus in writing within 2 months after ascertaining the fault or defect.
Legal Information & privacy policy
1. Legal information
General information
The General Conditions apply to the website https://www.gemnexus.com. By using this website you commit yourself (hereafter the client) to accept and to respect these general conditions & the conditions explained under ‘legal information & privacy policy) as shown on ww.gemnexus.com)
This website has been created and is managed by GemNexus, 21/A, Block C, Devli, Sangam Vihar, New Delhi, Delhi 110080
Intellectual property rights
GemNexus offers a jewellery line of high quality and standing under her own name and brand. This jewellery line is offered and showed on the website and in the specific showrooms mentioned on GemNexus websites.
All products manufactured and sold under GemNexus's name and brand are protected by national and international law (i.e. intellectual property rights) and are property of GemNexus It is forbidden to use the commercial names and brands ‘GemNexus' and/or ‘GemNexus' and to use, copy, reproduce, modify, disclose, distribute, supply, retail jewellery under the GemNexus brand or to transfer any rights to thirds.
The client commits himself to indemnify and to guarantee GemNexus against all claims or law suits of third parties, for damages caused by infringements of these obligations.
Responsibility & liability of GemNexus
GemNexus refers as much as possible & whenever appropriate to the general conditions as publicized on www.bauant.com.
GemNexus puts a lot of efforts into the accuracy & completeness of the information which is provided to the visitors of its website. Information, pictures, descriptions on the website of GemNexus or the information given by email and by phone are as precise as possible. GemNexus pays the greatest attention to the information we share on our website. We cannot, however, guarantee that the given information is always completely without flaw or fault. If the given information contains an error which should be evident to the average consumer, we will not accept any liability for this error. When the client faces unclear information he can always contact a representative of GemNexus Contact data of GemNexus are mentioned in the present General Conditions and on the website.
When the price of a product, mentioned in the offer, is different from the real price, a representative of GemNexus will contact the client, before expedition of the purchased product, in order to leave him the possibility to either pay the price difference, or to renounce the purchase. GemNexus apologises for the troubles which could be caused by this.
As said, the information, software, products & services (“information”) which are proposed via this website can show deficiencies of all kind. Therefore, notwithstanding its objective to provide as accurate as possible information, GemNexus waives any liability for damages to the client or to thirds caused by circumstances as explained in article 10 of the General Conditions.
The products described & visualized on www.gemnexus.com van GemNexus give an overview of the product ranges of GemNexus
The mentioning of a product on this website does not imply a firm offer. And the shown intention of visitor to acquire a product is insufficient to establish an agreement. Only after the visitor having endorsed its intention to buy by acceptance of the general conditions, GemNexus can formulate an offer with a guaranteed and fixed price.
GemNexus has the explicit right to change any information (of any kind) on the site at any given point in time.
In some cases the client will have to use a password to access certain parts of the website(s) of
GemNexus The access to these parts without using the password is strictly forbidden. The client has to keep the received password secret.
The client commits himself to inform GemNexus immediately in case his password has been disclosed to thirds or in case he received the password through person/company other than GemNexus Any use of the services of GemNexus, if required after the valuable identification of the password, will be considered as been executed by the client.
In case GemNexus has reasons to believe that the security of her website is in danger, she will be entitled to alter the clients' password.
2. Privacy Policy of GemNexus
3. Questions, Complaints & Observations
- e-mail:info@gemnexus.com
- telephone : +91-95697-19589 (open every day from 9h till 12h and from 14h till 16h)
- address : GemNexus,